Testimonials
Our Commitment to Compassionate Care
Patients and families express gratitude for the kindness, empathy, and support they received from our team, emphasizing the sense of comfort and peace that comes from being surrounded by caring professionals. These testimonials serve as a testament to the dedication and compassion of our staff, reaffirming our mission to provide dignified and holistic end-of-life care to all who need it.
Share your experience with Heart of Georgia Hospice with your community.
We strive to offer unwavering support and comfort during life's most challenging moments. If you or a loved one has experienced our care firsthand, we invite you to share your thoughts and feedback with us. Your reviews and testimonials are invaluable to us as they help us understand the impact of our services, providing valuable insights to our team. Your feedback also help other individuals and families in our community who may be seeking hospice care and want to learn about your experience first-hand before making a decision. Whether it's a heartfelt message of gratitude or a detailed account of your experience, every review matters and makes a difference.
Here's what our community has to say:
Due to extenuating circumstances we had to change hospice providers for our mother. This afforded us the unique opportunity to see the differences between hospice providers given the same patient and their specific needs. In our opinion the difference was day and night! Heart of Georgia Hospice met and exceeded all our expectations. Admitting and initial set-up was swift and efficient. Every caregiver from CA to RN provided competent and compassionate care. They were always punctual and took their time always making her feel special, seen and heard. When we needed after hours assistance the nurses responded quickly and attended to her needs while patiently taking time with her and us. We are so thankful for the entire team of special caregivers of Heart of Georgia that took care of our mother in her final days.
Although my Father passed away roughly 8½ hrs. after being admitted, the attentiveness shown towards him was above-par. The women working were absolutely amazing in comforting us upon arrival, during our time there, & after my Father passed. Thank you so very much for the love bestown upon my family during such a difficult time.
Excellent. Compassionate. Professional. Caring. Responsive. Kind. Knowledgeable. Reassuring. Supportive. I could go on an on describing the many attributes of this amazing organization. They arrived like sweet angels when we needed them and were available throughout the months that our mother was declining. The medical equipment they brought helped a great deal with managing care day to day. They were so quick to be at our home after a fall. Lynn, with her voice as sweet & smooth as honey, was so patient and gentle on the phone to provide gentle guidance on medicating to keep mom painfree and peaceful. When Mom passed on a Sunday morning, Melissa came right over & performed the work of a saint. She gently spoke to Mom, calling her by her name throughout the process, as if she were right there. Her kindness was so touching and meaningful to our whole family. We have such a thankful heart and highest admiration to the amazing people who are the heartbeat of Heart of Georgia Hospice and who literally change the lives of those they touch. Thank you!
We chose at-home hospice care for my mom in February, 2020 on the recommendation of her doctor at Houston Medical. He specifically recommended Heart of Georgia and told us to make sure that we got the right hospice. We did as he said, but never heard from this doctor again. He never checked on my mom. We later found out that he was actually on the board/an executive of this hospice (he certainly never told us that). Granted, this was during early Covid and staff had seriously cut back services (without specifically telling us this), leaving me, my sister and my dad to care for my mom at home. A nurse (RN) visited about 3 days a week for an hour each day, a nurse assistant (LPN? Volunteer?) came for an about hour 2 other days a week. We were completely on our own the rest of the time. My sister and I are both artists and had no medical training whatsoever. We didn't get any from hospice either. It was trial by error. The whole 3 month long experience was incredibly stressful and sad for me and my sister as well as my dad. We were essentially rudderless. The hospice crew were very nice people, but really all they did was bring us supplies and take basic vitals. They did give us a booklet about the dying process and what to expect. And after mom died, they gave my dad another booklet, on grief. The booklets were helpful. Mom did spend a week in the actual hospice at Perry Hospital, which was a very good experience for us all - night and day from home care really. But overall, the at-home hospice service was in no way what we expected. Had we known we would be without much hands-on help or training or counseling, we would have probably sought another plan.
I have never worked with such an amazing group of compassionate and caring individuals as I do now with Heart of Georgia Hospice. Working here is a true ministry and I am very proud to be associated with this organization full of folks who have the heart of a servant.
Choose the Hospice With the Most Experience
How Can We Help?
Whether you have questions about our services, need guidance on navigating hospice care, or seek reassurance about your loved one's journey, we are here to provide the answers and support you need. Contact us today and let us walk alongside you on this journey of compassionate care.
- 103 Westridge Drive, Warner Robins, GA 31088
- 478-953-5161
- info@heartofgahospice.org
- Mon - Fri: 8:30 AM - 5:00 PM
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