Patient Rights

NOTICE OF PRIVACY PRACTICES

PRIVACY AND CONFIDENTIALITY

Heart of Georgia Hospice (HGH) is committed to patient privacy and confidentiality. Patient confidentiality is a legal requirement of all medical providers as a result of The Health Insurance Portability and Accountability Act of 1996. HGH ensures that information about you will not be discussed by clinical or non-clinical staff unless it is to benefit your care. Your clinical records will not be released to anyone without your written permission.

THE HOSPICE PATIENT’S BILL OF RIGHTS

I have the right to information about my medical condition, diagnosis, prognosis, and proposed course of treatment.

I have the right to have a clear understanding of the availability of and access to Hospice services along with information about the scope of services that Hospice will provide and specific limitations on those services.

I have the right to know my potential financial obligations and availability of any potential financial resources.

I have the right to be treated as a human being by caring, competent people who will attempt to understand my needs, respect my confidentiality and my personal dignity.

I have the right to know how to make a complaint concerning any aspect of my care and treatment without fear of reprisal.

I have the right to have my questions answered honestly and be treated in a truthful manner.

I have the right to participate in decisions concerning my care and be involved in developing my plan of care.

I have the right to expect that I will not be judged by others for my decisions which may be contrary to their beliefs.

I have the right to refuse care or treatment. I have the right to choose my attending physician.

I have the right to have my cultural, psychological, spiritual and personal values, beliefs and preferences respected.

I have the right to maintain hope and be cared for by people who will maintain a sense of hopefulness, however changing that may be.

I have the right to receive effective pain management and symptom control and expect continuing medical and nursing attention.

I have the right to expect emotional support to enable me to live my life to the fullest.

I have the right to pastoral services to help me explore my religious and/or spiritual experiences.

I have the right to be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries or unknown source, and misappropriation of my property.

I have the right to express myself about my approaching death and to have support for myself and those who care for me in accepting my death.

I have the right to die in peace and with dignity.

THE HOSPICE PATIENT’S RESPONSIBILITIES

To participate in developing your plan of care and updating it as your condition or needs change.

To provide your Hospice team with accurate and complete health information and any other information that might affect your care.

To remain under a doctor’s care while receiving Hospice services.

To assist Hospice staff in developing/maintaining a safe environment in which your care can be provided.

To request additional information concerning anything that you do not understand.

ACCESS TO THE ETHICS COMMITTEE

Any patient, family, or caregiver may bring an ethical concern to the HGH Ethics Committee

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